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Response Times Regarding Various Types of Anti Social Behaviour

Rowdy, nuisance or inconsiderate behaviour

If the behaviour requires immediate attention telephone the Police on the emergency 999 telephone number.

If it is non urgent contact the Police on the non emergency telephone number 08452 777444.

Noise Nuisance

(See also East Devon District Council Environmental Health page on Noise Nuisance).

If the noise occurs out of office hours the complaint will usually be responded to means of a visit or telephone call within 4 hours. Out of office hours reports telephone East Devon District Council on 01395 516854.

If the noise occurs during office hours the complaint will usually be responded to within 3 working days.

For non urgent reports during office hours telephone 01395 516551 or email environmentalhealth@eastdevon.gov.uk or the Customer Services Centre on csc@eastdevon.gov.uk

Abandoned Vehicles

(See also East Devon District Council Street Scene page on Abandoned Cars).

Complaints made during Office Hours will usually be investigated within 24 hours.

Telephone 01395 516551and ask for either the Street Scene Department or the Customer Service Centre who can also be emailed on csc@eastdevon.gov.uk

Please note that we cannot deal with vehicles displaying a current, valid tax disc.

Litter and Fly Tipping Rubbish

(See also East Devon District Council Street Scene page on Fly tipping).

During the working week concerns about these issues will usually be responded to within 5 working days for Fly Tipping and 2 working days for Litter.

Telephone 01395 516551and ask for either the Street Scene Department or the Customer Service Centre who can also be emailed on csc@eastdevon.gov.uk

Dog Fouling

Concerns will usually be responded to within 2 working days.

During office hours telephone 01395 516551.

You can also email environmentalhealth@eastdevon.gov.uk or the Customer Services Centre on csc@eastdevon.gov.uk

Graffiti and Criminal Damage

These are criminal offences and should always be reported to the Police in the usual manner.

If persons are actually in the act of committing the offence telephone the Police on the 999 emergency telephone number.

If the offence has been committed, telephone the Police on the non emergency number 08452 777444.

If the graffiti is racist or similar, it will be removed by East Devon District Council within 24 hours (1working day) if on District Council property. If it is on private property the district Council will attempt to facilitate its removal within 14 days.

Telephone 01395 516551and ask for either the Street Scene Department or the Customer Service Centre who can also be emailed on csc@eastdevon.gov.uk

Fly Posting

See the Devon County Council Fly posting page for details as to their response provisions where the offences occur on highways.

With general fly posting issues or enquiries telephone 01395 516551 and ask for the Customer Service Centre who can also be emailed on csc@eastdevon.gov.uk

Anti Social Behaviour Relating to Council Tenants

(See also the East Devon District Council Housing page on Anti Social Behaviour).

Any complaints relating to council tenants will be responded to within 5 working days.

Telephone 01395 516551and ask for either the Estate Management Department who can be emailed on estatemanagement@eastdevon.gov.uk or the Customer Service Centre who can also be emailed on csc@eastdevon.gov.uk

Page last updated on 31 July 2014