Planning Applications Online service upgrade

There may be times when the service is unavailable until Thursday 4th September due to an essential upgrade. Alternative methods of viewing and commenting on applications are available.

Welcome to Customer Services

Our customer service centre is open Monday-Friday 8.30am-5pm.  You can contact us by

  • phone - 01395 517528 (out of hours emergency number 01395 516854)
  • email -
  • face to face at Reception, Knowle, Station Road, Sidmouth, EX10 8HL
  • online live chat

Our report it on line facility is a quick way to report problems such as abandoned vehicles, dog fouling, fly-tipping, full public litter bins, missed refuse collections, lost parking permits, planning enforcement complaints.

We aim to solve your problem at first point of contact. If we cannot help you we will pass your query on to someone who can. If you contact us via email we aim to answer within 2 working days and if you write to us we will write back within 5 working days.

Page last updated on 2 September 2014