Still unhappy about your housing complaint? What to do if you are still not satisfied with our response to your complaint Content in this section What you can do if you are still unhappy about a complaint after Stage 2 of our complaints procedure Actions you can consider if you are not happy with our response to your formal housing compliant About the designated person More information about the designated person The role of the designated person How the designated person can help you About the Housing Ombudsman Information about the Housing Ombudsman and how to contact them