Online services may be unavailable on occasions during Saturday 26th May 2012 and Sunday 27th May 2012 due to essential maintenance. We apologize for any inconvenience caused and we'll be aiming to minimize any distruption.

How Are We Performing?

Contact: Housing Needs and Strategy Unit
Phone: 01395 516551
E-mail: housingstrategy@eastdevon.gov.uk

Annual Report 2011

Our PDF file Annual Report (1235KB - 03 October 2011 - PDF Help) gives useful information about our performance during the year.

Tenant Satisfaction
Every two years, we carry out a satisfaction survey to find out what you think of our service.  689 randomly selected general needs tenants responded to the latest survey conducted in September 2008. The results showed that 87% of tenants responding were satisfied with the overall service.  This was up 1%  on our previous satisfaction survey conducted in 2006.

Thank you to all tenants who completed the survey.

PDF file The full version of our STATUS (Standardised Tenant Satisfaction Survey) can be viewed by clicking here. (2763KB - 26 February 2009 - PDF Help)

If you'd like more details, please contact the Housing Strategy Unit.

We also monitor satisfaction levels throughout the year. By completing one of these surveys, you will help us to improve our service. If you're interested in other ways to get involved with how we deliver services, click here for more information.

Page last updated on 24 May 2012