How did we do?

We value all feedback as this helps us to keep improving our services.

We are grateful for both positive and negative feedback so we get a clear picture of what we are doing well and any areas we could improve upon.

Word Document Click here to download the feedback form. (142KB)

We also hold customer liaison panel meetings attended by agents and other interested parties to discuss our services, get feedback on future ideas and provide updates on new and forthcoming services. If you would like to take part please contact our support team on 01392 517482 for further details.

To make a formal complaint please follow the procedure on the making a complaint page