Service Delivery and Performance Overview and Scrutiny Committee Agenda 17 June 2009

Contact: Christopher Holland
Phone: (01395) 517543
E-mail: cholland@eastdevon.gov.uk

Meeting of the Service Delivery and Performance Overview and Scrutiny Committee; Wednesday 17 June 2009 at 6.30pm in the Council Chamber.

Members of the public are welcome to attend this meeting.

A period of 15 minutes has been provided to allow members of the public to raise questions.
In addition, after a report has been introduced by the relevant Portfolio Holder and/or officer, the Chairman of the Committee will ask if any member of the public would like to speak in respect of the matter and/or ask questions.
All individual contributions will be limited to a period of 3 minutes – where there is an interest group of objectors or supporters, a spokesperson should be appointed to speak on behalf of group.
The public is advised that the Chairman has the right and discretion to control questions to avoid disruption, repetition and to make best use of the meeting time.

A hearing loop system will be in operation in the Council Chamber. Visitors please note that the doors to the civic suite (meeting rooms) will be opened 15 minutes before the start time of the meeting. Councillors are reminded to bring their key fobs if they wish to access the area prior to that time.

AGENDA

1.	Public question time – standard agenda item (15 minutes) Members of the public are invited to put questions to the Committee through the Chairman. Each individual questioner exercising the right to speak during this public question time is restricted to speaking for a total of 3 minutes. Councillors also have the opportunity to ask questions of the Leader and/or Portfolio Holders during this time slot whilst giving priority at this part of the agenda to members of the public. The Chairman has the right and discretion to control question time to avoid disruption, repetition, and to make best use of the meeting time.
2.	To receive any apologies for absence.
3.	To consider any items which, in the opinion of the Chairman, should be dealt with as matters of urgency because of special circumstances. (Note: such circumstances need to be clearly identified in the minutes; Councillors please notify the Chief Executive in advance of the meeting if you wish to raise a matter under this item. The Chief Executive will then consult with the Chairman).
4.	To agree any items to be dealt with after the public have been excluded. There are no items that the officers recommend should be dealt with in this way.
5.	Remit of the Overview and Scrutiny - Service Delivery and Performance Committee. (15KB - 09 June 2009 - PDF Help) The remit of the Committee, along with the remit of the other Overview and Scrutiny Committees
6.	Resolution from the former Scrutiny committee on improvement to the Scrutiny function. (103KB - 22 June 2009 - PDF Help)
7.	Draft Performance Management Strategy (160KB - 09 June 2009 - PDF Help) Appendix (14KB - 09 June 2009 - PDF Help)
8.	Measures report from Benefits and Planning (27KB - 09 June 2009 - PDF Help) Appendix 1 (57KB - 09 June 2009 - PDF Help) Appendix 2 (635KB - 09 June 2009 - PDF Help)
9.	Better Communication of all the good things we do (2997KB - 09 June 2009 - PDF Help)
10.	I Quarterly monitoring of service plans fourth quarter 2008./09 (83KB - 09 June 2009 - PDF Help) Appendix (117KB - 09 June 2009 - PDF Help)
11.	Service hierarchy charts
12.	Service Delivery and Performance Forward Plan