Terms and Conditions

General

This website is owned by East Devon District Council and is maintained for your personal use and viewing.

The access and use of the website featuring these terms and conditions constitutes your (The User's) acceptance of these terms and conditions, which take effect from the date on which you first use this website. We reserve the right to revise these terms and conditions at any time without notice. If a revision takes place, the revised terms and conditions will be displayed on these pages and the continued use of the website after such a revision has been made shall constitute your acceptance of the revised Terms and Conditions.

Disclaimer

The East Devon District Council website and materials relating to East Devon District Council information, products and services (or third party information, products and services), are provided 'as is' without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.  We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that make it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from use or loss of use of, data, or profits, arising out of or in connection with the use of East Devon District Council's website.

Links to Other Websites

As a convenience to you, East Devon District Council makes every effort to ensure that the hypertext links from this website to other websites operated by other entities are relevant and provide useful information.

If you access any of these linked websites, you will leave the East Devon District Council website and you do so at your own risk: it is for you to take any necessary measures to guard against viruses and/or other destructive/corruptive bodies.

We are not responsible for any of the contents of these linked websites or the reliability of any information provided within them and we accept no liability whatsoever (whether legal or otherwise) for any losses or damages including, without limitation, indirect or consequential losses or damages, arising out of or in connection with the use of any of these linked websites.

The inclusion of hyperlinks to other websites should not be taken, in any way, to be an endorsement of any kind of these websites by East Devon District Council.

Virus Protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this Website.

Copyright

The materials featured on this website, including without limitation any text, logo, icons, photographs and other artwork is copyright protected material of East Devon District Council unless otherwise indicated. Use may be made of this copyright protected material without our permission provided that it is not reproduced, modified or used for any financial gain. Commercial use of this copyright protected material may only be made with our express written approval.

The permission to use copyright materials on this website does not extend to any materials which are identified as being the copyright of any third parties: authorisation to use materials which are the copyright of third parties must be obtained from those third parties themselves.

Requests to use any copyright material of East Devon District Council should be addressed to East Devon District Council, Knowle, Station Road, Sidmouth, Devon, EX10 8HL.

Data Quality

East Devon District Council is committed to providing a high standard of quality in the information it provides on this website and every effort has been made to ensure that this information is accurate and up to date. If you think that there are any inaccuracies or out of date information on this website please contact the Webmaster by e-mail at webmaster@eastdevon.gov.uk.

Legal Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy Statement

If you are a general user of this web site, we do not capture any personal information, although our web server automatically records your computer's unique IP address.

If you complete any of our on-line forms, East Devon District Council will use this information in accordance with the Data Protection Act 1998.  We will not pass on your information for marketing purposes.  Find out more about how we handle personal information from our data protection pages.

This privacy statement only applies to East Devon District Council’s web site.  You should always be aware when moving to another site of how that site deals with your information by checking its privacy statement.

East Devon District Council cannot be held responsible for the content or policy of any external website to which it links.

What is a cookie?

Cookies are small files saved to the hard drive of your computer by websites you have visited. Most cookies are ‘session cookies’, meaning that they are automatically deleted from your computer once you close your browser.

How does East Devon District Council use cookies?

East Devon District Council uses cookies to provide services to you and to collect statistics on use of our website. These cookies are anonymous and store no personal data about you. They do not compromise your computer’s security.

Some of the functionality we are able to provide as a consequence of our cookies is:

  • The ability to translate our pages into another language using ‘Google Translate’
  • The ‘Rate This Page’ option
  • The online payments facility

This is a list of the main cookies used by eastdevon.gov.uk and its subdomains planning.eastdevon.gov.uk, apps.eastdevon.gov.uk, maps.eastdevon.gov.uk, selfservice.eastdevon.gov.uk and by the hosted website thelmahulbert.com.

You can manage the settings for the following cookies by visiting the Cookies Settings page.

Strictly necessary cookies
These cookies are strictly necessary to enable you to move around our websites.

  • ASP.NET_SessionId
    used to identify the users session. Without it the system would not know which running session is the current user;
  • JSESSIONID
    used to identify the users session. Without it the system would not know which running session is the current user.

Functionality cookies
These cookies enhance the functionality of our websites by storing your preferences. For example, you can translate our pages into a language different from the default English or access the online chat with one of our Customer Service Representative.

  • PREF
    stores preferences for the Google Translate widget;
  • NID
    stores preferences for the Google Translate widget;
  • googtrans
    store language preference for the Google Translate widget;
  • whoson
    used to identify the users session for the online chat functionality.

Performance cookies
These cookies help to improve the performance of the website.

  • EDDC_PageRating
    stores the scoring preference for rating a page and prevents multiple ratings;
  • __utmz
    keeps track of where the visitor came from, what search engine has been used, what link was clicked on, what keyword was used, and where the user was in the world when the site has been  accessed;
  • __utma
    this cookie keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred;
  • __utmb and __utmc
    __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site.

Third parties cookies
These cookies are set by applications ran by external services, such as the Environmental Agency flood warning widget or the Met Office weather widget.

  • __utmz (Environmental Agency)
    keeps track of where the visitor came from, what search engine has been used, what link was clicked on, what keyword was used, and where the user was in the world when the site has been  accessed;
  • __utma (Environmental Agency)
    this cookie keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred;
  • __utmb and __utmc (Environmental Agency)
    __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site;
  • WT_FPC (Met Office)
    stores your IP address and a unique ID. not used to identify individual users, but to produce anonymised statistics on how the weather widget is used.

Should I disable cookies?

We recommend that you accept all cookies created by the East Devon District Council website as they provide you with features you would otherwise not be able to make use of. However, it is up to you if you enable these cookies and/or those provided by other websites. You have the ability to decide which, if any, cookies you wish to enable, however how you do this is dependant upon which browser you are using. For further information on cookies, and how to disable or enable them, you can visit the www.aboutcookies.org website. Additionally, you can manage the settings for the East Devon District Council cookies by visiting the Cookies Settings page.

East Devon District Council’s Fair Processing Statement

This authority is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud. The Audit Commission appoints the auditor to audit the accounts of this authority.

It is also responsible for carrying out data matching exercises. Data matching involves comparing computer records held by one body against other computer records held by the same or another body to see how far they match. This is usually personal information. Computerised data matching allows potentially fraudulent claims and payments to be identified. Where a match is found it indicates that there is an inconsistency that requires further investigation.

No assumption can be made as to whether there is fraud, error or other explanation until an investigation is carried out.

The Audit Commission currently requires us to participate in a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Audit Commission for matching for each exercise, and these are set out in the Audit Commission’s guidance, which can be found at www.audit-commission.gov.uk/national-fraud-initiative/.

The use of data by the Audit Commission in a data matching exercise is carried out with statutory authority under its powers in Part 2A of the Audit Commission Act 1998. It does not require the consent of the individuals concerned under the Data Protection Act 1998.

Data matching by the Audit Commission is subject to a Code of Practice. This may be found at www.audit-commission.gov.uk/national-fraud-initiative/code-of-data-matching-practice/.

For further information on the Audit Commission’s legal powers and the reasons why it matches particular information, see www.audit-commission.gov.uk/national-fraud-initiative/fair-processing-notice-full-text/.

Page last updated on 20 August 2013