In most cases, you will be able to find the information you’re looking for on our website. This includes making payments, reporting issues and making applications.
For more information about our popular services, please select from the options below.
Report a missed collection, order a new container, check your collection day
View your account online, find ways to pay, tell us about a change
View and comment on an application, find out if you need planning permission and make an application
What to do if you’re threatened with homelessness, signing up to Devon Home Choice, arrange for a Home Safeguard alarm service
Set up a Direct Debit, quickly make payments online, find our bank details for a standing order
Find out who your councillor is, how the council operates and agendas for meetings
Find information about our car parks across the area including charges, locations and permits.
Services we don't offer
As a District Council there are some services we don't provide such as applying for a blue badge and reporting a pothole. For a list of these services please visit our what we don't do page.
General enquiries, report a problem or request an appointment
For general enquiries, to report a problem or request an appointment to visit one of our offices, please use our online contact us form.
To speak to out customer services team, please contact us via live chat.
If you are unable to find the information you need online, please contact us via telephone.
If you do not speak English, ask for an interpreter. We can access a telephone interpreter.
Our Blackdown House (Honiton) and Exmouth Town hall (Exmouth) offices are open for appointments only, please use our online contact us form to request an appointment.
Both our receptions have audio induction loops, and, if you need a face to face appointment, we can arrange for a British Sign Language (BSL) interpreter to assist you if you let us know when booking the appointment.
Exmouth Town Hall
Heathpark Industrial Estate,
St Andrew's Road,