Team - processing activity 


Accountancy - Insurance

Beach Huts

Beach Huts - Provision of beach huts


Benefits - Administration of Benefits

Building Control

Building Control - Enforcement action in respect of dangerous structures

Building Control - Processing of building regulation applications

Building Control - Processing demolition applications

Building Control - Maintaining a record of initial notices supplied by Approved Inspectors

Building Control - Enforcement of building regulation

Business Rates

Business Rates - Administering business rates

Car Parks

Car Parks - Processing penalty charge notices and appeals

Car Parks - Issuing parking permits


Communications - Sending information about council services, events, projects and campaigns by email newsletter or digest

Corporate counter fraud and compliance

Corporate counter fraud and compliance - Investigation of cases of alleged fraud across EDDC service areas, Corporate counter fraud work

Corporate Safety

Corporate Safety - Receiving and investigating notifications of accidents and making RIDDOR reports

Corporate Safety - Complaints about work conditions, welfare or safety

Council Tax

Council Tax - Administration of Council Tax

Countryside Team

Countryside Team - Countryside events booking

Countryside Team - Maintaining a mailing list of interested parties

Countryside Team - Feedback and visitor surveys

Countryside Team - Countryside events holiday playscheme

Countryside Team - Maintaining an email database of volunteers

Countryside Team - Maintaining records of volunteers

Customer Service 

Customer Service Centre - Processing customer requests and enquiries

Data Protection

Data Protection Officer - Exercise of rights under data protection law

Democratic Services

Democratic Services - Councillor administration

Democratic Services - Public speaking at meetings of the Council

Development Management

Development Management - Processing planning and associated applications

Development Management - Processing representations received in respect
of planning and related applications

Development Management - Processing CIL payments

Development Management - Planning enforcement

Development Management - Processing pre-application and general planning

Development Management - S106 agreements (including monitoring compliance)

East Devon Business Centre

East Devon Business Centre - Maintaining data on room bookings 

East Devon Business Centre - Records of business centre tenants


Elections - Administration of elections staff

Elections - Administration of elections

Elections - Administration of the electoral register


Engagement - Consultation and surveys

Environmental Health

Environmental Health Commercial Team - Receiving and processing applications for premises, events, skin piercing and animal handling display/sale

Environmental Health Commercial Team - Food registration forms and lists of registered childminders

Environmental Health Commercial Team - Complaints about health and safety, working conditions or staff welfare at commercial premises

Environmental Health Commercial Team - Complaints about food premises

Environmental Health Commercial Team - Notifications of infectious disease and port health work

Environmental Health Private Sector Housing - Duties relating to private water supplies

Environmental Protection

Environmental Protection - Issuing animal boarding and breeding licences

Environmental Protection - Holding a database of potentially contaminated land

Environmental Protection - Enquiries and complaints about air quality, construction site nuisance, light pollution, noise and other nuisances

Environmental Protection - Arranging exhumations

Environmental Protection - Re-homing stray dogs

Environmental Protection - Arranging national assistance funerals

Environmental Protection - Issuing scrap metal licences

Environmental Protection - Pest control service


Estates - Leasing or purchasing Council land and property

Event Booking

Event Booking - Booking events on council land

Event Booking - Registration of boat and winch owners

Fly-tipping and enforcement

Fly-tipping and enforcement - Processing complaints about fly tipping

Fly tipping and littering enforcement - Investigating complaint about fly-tipping and littering


Grant funding - Applications and awards

Home Safeguard

Home Safeguard - Holding details of nominated contacts for home safeguard service users

Home Safeguard - Alarm Receiving Centre to enable hire and monitoring of our telecare equipment to respond to emergency calls

Housing Allocations

Housing Allocations - Processing Devon Home Choice applications

Housing Allocations - Continuous Recording of Social Housing lettings and Sales (CORE)

Housing Options

Housing Options - Ministry of Housing Communities and Local Government Research

Housing Options - Processing mutual exchange requests

Housing Options - Processing homeless applications

Housing Options - Processing downsizing applications

Information and Complaints

Information and Complaints - Corporate complaints process

Information and Complaints - Requests for Information

Landlord Services

Landlord Services - Enforcing conditions of tenancy agreement

Landlord Services - Delivering a community development scheme for
East Devon tenants

Landlord Services - Nominated contacts for mobile support service users

Landlord Services - Providing a mobile support officer service to tenants

Landlord Services - Hiring community rooms

Landlord Services - Administering a tenant participation and involvement scheme


Legal - Processing leaseholder enquiries

Legal - Re-mortgaging of former Council houses

Legal - Restrictions on sale of former Council houses


Licensing - Licences for driver and vehicle related applications

Licensing - Provision of burial and memorial services

Licensing - Consents for street trading and charitable street collections

Licensing - Licenses, notices and permits for alcohol and food related applications

Licensing - Licenses, notices and permits for gambling related applications

Manor Pavilion Theatre

Manor Pavilion Theatre - Customer mailing list

Monitoring Officer

Monitoring Officer - Councillor Code of Conduct complaints

Parks and Gardens

Parks and Gardens - Allocation of allotments in Sidmouth on council land

Parks and Gardens - Provision of memorial benches in the district

Planning Policy

Planning Policy - Maintaining a self-build register  

Planning Policy - Consulting on our CIL charging schedule  

Planning Policy - Considering representations in respect of neighbourhood plans and development plans


Procurement - Administration of the procurement process

Private Sector Housing

Private Sector Housing - Maintaining a mandatory register of licensed HMOs and statutory notices

Private Sector Housing - Duties relating to private water supplies

Private Sector Housing - Identifying and bringing long term empty property back into use

Property and Assets

Property and Assets - Processing council property adaptation requests

Property and Assets - Processing applications for the Individual Garden Maintainance (IGM) scheme

Property and Assets - Completion of programmed, servicing and cyclical works

Property and Assets - Processing Right to Buy applications

Queens Drive Space

Queens Drive Space - Customer mailing list

Recycling and Waste

Recycling and Waste - Delivery of recycling and waste collection operations

Recycling and Waste - Provision of chargeable green and bulky household waste collection service


Rental - Collection of housing rent

Street Naming and Numbering

Street Naming and Numbering - Applications for street naming and numbering

Tenants and Communities

Tenants and Communities - Community Initiative Fund applications

Thelma Hulbert Gallery

Thelma Hulbert Gallery - Volunteer database

Thelma Hulbert Gallery - Artist call-outs and event updates to mailing list


Trees - Protected tree status enquiries

Trees - Protected tree investigations